We’ve been reading your feedback on the new homepage. All of it. The kind and encouraging comments, the brutal ones, the “actually this rules,” the “please undo this immediately,” the bug reports, the feature ideas, and yes, the eternal request for dark mode. We appreciate it.
A lot of you took the time to share detailed, thoughtful reactions right after launch, and that kind of feedback is useful. It helps us understand where the experience is landing or missing the mark, spot issues and friction, and ultimately sort that feedback into a few buckets. We want to be open and transparent with you about how we’re looking at those buckets of feedback.
Bucket 1: Yes, we should fix that. Some feedback points to things we should clearly fix or smooth out, like bugs and rough edges.
Feedback that falls into this bucket:
Bucket 2: This is worth investigating. Some feedback points to things worth exploring further. These are repeated requests that may reflect a broader need or pain point, even if the exact proposed solution is not the one we ultimately pursue.
Feedback that falls into this bucket:
Bucket 3: Not right now. Some feedback falls into the category of ideas we’re not planning to take on right now. Not because the feedback is bad, but because we have to be deliberate about what we can support.
Feedback that falls into this bucket:
I want to be candid about what we can support. We’re a pretty small team and every decision has to be weighed against time, resourcing, complexity, editorial needs, business priorities, and the longer-term vision for where The Verge is going (and we have big ambitions for where we want it to go). We can’t commit to every suggestion, even if we genuinely agree that it’s a great idea.
We’ll fix what needs fixing and dig into the themes that feel most meaningful. We’ll keep prioritizing and working through tradeoffs and constraints. Most importantly, we’ll stay open about what we’re seeing and learning as we go. Please keep the feedback coming.
Here are are the best ways to reach us: