Browsing: Chatbots

A practical, step-by-step guide to setting up Gleen AI: gathering knowledge, writing playbooks, testing on real tickets, and rolling out without breaking CSAT.

A step-by-step walkthrough for building your first Kommunicate AI support flow: choosing intents, wiring up human handoff, and tuning it week by week.

Hype merchants have a habit of overdoing it, but there’s no denying that China is making the US look more…

Sony and Universal Music Group filed yet another suit against Suno. The labels claim its new v6 model still infringes…

If you’ve been laid off, you can get a TechCrunch Disrupt 2026 Expo+ Pass for just $75. The offer is…

Several senior figures of the administration, including US vice-president JD Vance, have criticised the EU’s fining X. Musk is one…

After teasing its new Copilot “super app” last month, Microsoft is officially unveiling it today. The redesigned Copilot app bundles…

How did SpaceX streamline the Raptor engine? The Construction Physics newsletter recently dove into the publicly available material on SpaceX’s…

As Jensen Huang puts it, AI can help fight climate change — but only if it inflicts “an enormous amount…

Google’s new Gemini 3.8 Live update lets users have conversations with the model while watching an animated AI persona respond…