Chatbots Amazon’s AI assistant can now spot fake emails from the company Amazon is trying to combat impersonation scams with a new feature that allows you to use its AI assistant to…
Chatbots Why your Amazon order confirmation emails have become so unhelpful Earlier this summer, Amazon customers began noticing that emails related to their online orders looked sparse: Order confirmation emails didn’t…
AI Reviews Internal emails show how Amazon raises prices across the Internet, lawsuit says “Amazon is consistently identified as America’s lowest-priced online retailer, and we’re proud of the low prices customers find when shopping…