The internet is no longer an optional service for your home. It’s a must-have for streaming movies, shopping for deals online and working. You likely have an opinion about your internet service provider, and we want to hear it — the good and the bad.
So we’re bringing back People’s Picks to ask you which internet service provider you can count on. During the month of May, you can take our 2-minute survey to share your thoughts. The top picks will make it to our roundup, so be sure to check back in a few weeks to see if your favorite made it on the list.
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Why we want to hear from you
Speed test results and price comparisons only tell half the story. How the service holds up during peak hours, reliability and customer service are things you experience, and only you can speak to.
“An internet connection is like electricity or water — an absolutely essential utility, but one you really only notice when it’s not working. I’m excited to learn what real people actually value in their internet providers. It’s simple enough to compare speeds and prices when shopping around, but what is it like to actually live with it every day?” says Joe Supan, CNET’s principal writer and broadband expert.
Whether you live in a big city with lots of options or in a rural area where satellite is your only option, we want to know which provider you use and what you think of it.
How to make your voice heard
The survey is open during May and takes just a few minutes to complete. After we gather enough information, we’ll tally the results and publish the winners.
Looking for a new provider? Check out our list of the best internet providers to see what we think.